I have to apologize. I started writing about one specific-topic and then I started to veer a bit to the left touching on another issue. So I’m sorry if my direction seems off. I just realized after I started writing that this was turning into a touchy subject for me.
So be kind regarding my lack of structure.
Before I decided to start Bosque Bio-Cleaning and Janitorial, I had called around to all the listed companies looking for open positions. I wasn’t looking to start a business just yet. I just wanted some hands- on experience to build on. So I just googled “crime scene cleaners, Albuquerque NM” and went down the list.
The first few numbers I called were located in the state bet they didn’t have any opening at that time.
So I kept calling.
The next two told me they did have openings but not in the regular sense.
“What do you mean, “In the regular sense”?
They went on to tell me that they were out of state (the first one was in M.N. and the second one was in T.X.). But they offer the option to become affiliated with their company for a fee (between $400-$750). That includes all the chemicals needed for the job, business cards and flyers and they would teach me how to promote the business in my area.
They said I would become they’re contact in the states (I found it funny how both companies insisted that they didn’t have anyone else in the state and that I would be able to control the entire market of N.M.).
I asked them, “What about training or certifications?”
“You wouldn’t need them since your working under our information.”
Yeah, that’s a HUGE NO-NO. Like $7,000-or-more-fine huge.
“We can teach you everything over the phone. And once you’re all set we can start sending work your way immediately!”
The red flags were whipping in the wind at this point. They both insisted that they had plenty of work to offer.
Yeah, hell no. It didn’t sound right. I just wanted a job in the field so I could develop experience. I wasn’t looking to take all that on.
So I kept on, calling down the list.
The next few referred me back to their websites, which all stated they covered New Mexico. But after looking further, they were actually located out of states. How do you cover the area if you’re 12 or more hours away? Well, here’s their process.
They buy up all the domains, set up all these generic pages and link them back to their toll free numbers. Someone in need calls them, they refer it to some local contractor they have in the area and that person does the work under the websites company information.
Is there any guarantee that the person that shows up for the jobs is properly trained? Maybe?
Any guarantee that they’ll use the proper cleaning supplies or methods? Maybe?
So it’s a risk. My suggestion, always go local.
There’s plenty of qualified companies out here, or in any state that can provide a thorough, positive experience. Crime-scene cleaning is a needed thing. We all know that. Tragedies happen and there is a need for someone to deal with it. But besides a need, there also seems to be a lot of greed in this industry.
In all reality, all you need is some OSHA certification, a general janitorial business licenses (in most cases-depending on the state) and some great advertising and them BOOM, you have a trauma cleaning business. So with our relaxed regulations, it’s open for people to over-charge, lie regarding experience and use extreme scare tactics.
Here are a few tips for someone dealing with a traumatic cleaning situation.
(I understand that the likelihood of the person not being in an emotional state to be pretty low. But as a professional in this field, I still need to make my recommendations.)
- Check out the company (Google is a great tool).
- Ask if they’re certified in the state (in California and Florida there’s additional Certifications that apply).
- Ask if there’s a guarantee for the services provided.
- Ask if they provide photos and a verified letter (some call it a re-occupy certification letter). It’s basically a statement from the cleaning company explaining what was done, how and if it’s been decontaminated for safe re-entry.
- Do they offer a quote? Whatever you can get in writing always helps. Especially for the insurance companies.
- And lastly, don’t be afraid to ask question. Some in our industry, I hate to admit it, use some pretty rough tactics. You’re the boss, we’re there to help you. Not bully you.
Ok I’m done ranting. It just bugs me that good local help is ousted by larger groups. It shouldn’t be about how much advertising you can pay for, but the honesty of the work you can provide.